We are so pleased you want to redeem your anniversary gift. This is available for Beauty Pie+ customers 30 days after their annual membership renewal. Some things to double check if you're having trouble redeeming your anniversary gift after your renewal :
- Is todays date within 30 days of your annual membership charge?
- Are you signed in to your account?
- Make sure you're signed in to view your Member Benefits. You can sign in HERE
- Is the benefit activated in your Member Benefits page of your profile?
Not activated: Activated:
- Is it expired? Once activated, you will see the gift selector in your basket. You will need to checkout within 30 days of your annual membership renewal. You can view the expiration date on the bottom of the benefit, as seen in the screenshot above.
If you've checked the above and you're still having trouble redeeming your Anniversary Gift, please contact our Member Happiness team HERE
Check our promotional terms & conditions HERE for further information.