We understand it can be concerning to see an unknown charge from us that you don't recognize. We would be happy to help investigate this.
This charge may be for the renewal of a membership (£59 for Beauty Pie+ or £10 for our Monthly Membership). Our memberships renew automatically, as agreed to via our Terms and Conditions.
To help us identify the charge and provide you with more information, please contact our Member Happiness team with the following information:
- Your full name
- The email address associated with your account
Once we receive this information, we can look into your account history and provide you with the details of the charge.
You can reach our Member Happiness team HERE. We appreciate your understanding and are here to help clarify any charges you may have questions about.