To deliver our BEAUTY PIE members their pink boxes as quickly as possible, orders are processed as soon as they are received in our warehouse and we have a limited time frame to make any amendments (around 10 minutes). We cannot update addresses once the order has been placed.
Please contact the carrier directly with your tracking number to update your address. Please be advised, this is not always guaranteed and if the parcel is undeliverable, it will be returned to us. For us to be able to re-send the order to you, you will need to contact us HERE to arrange redelivery, as we do not receive notifications from the delivery service.
We are also unable to change the delivery type (standard, next day, etc) once an order has been placed. If you have selected the wrong method, you would need to re-order with the desired delivery method.