Annual Members - When choosing to move onto BEAUTY PIE® PLUS, you will be prompted to add the new membership to your basket - however, because you’ve already paid for an annual membership, you can switch now and pay nothing until your existing membership renews. We’ve worked out refunds (where applicable) based on any remaining months of your previous annual plan minus the cost you would pay on the BEAUTY PIE® PLUS membership for these months. We will also prorate your new allowance so you will be given the relevant BEAUTY PIE® PLUS allowance for the remaining months of your membership (added onto any you have already accrued), once you have made the switch.
On the first annual renewal date, membership will be charged at the new, lower BEAUTY PIE® PLUS rate and your allowance will reset. You will receive an email from us with account specific details within 45 days of moving to your new membership. (Please bear with us, rolling this out to all of our members is quite complicated!)
Monthly Members - When moving onto BEAUTY PIE® PLUS you will be prompted to add the new membership to your shopping basket, and will be charged the annual fee at checkout. This will reset the renewal date and you’ll be charged annually from that point forward. You will no longer be charged on a monthly basis. Any previously accrued allowance will be added onto your new, all upfront BEAUTY PIE® PLUS allowance and will reset on your next annual renewal date.
Our Member Happiness team is happy to answer any questions, and we appreciate your patience. Ask them HERE.
Not yet on BEAUTY PIE® PLUS? Find out more HERE.