If your Membership included sample / gift Products, then we reserve the right to deduct a charge for the Members Price of the Products from your refund if you cancel the Membership and do not return the sample / gift product in an unused, re-saleable condition. This charge will be notified to you at the time you purchase the Membership. Your payment method may have the full charge deducted if the gift arrives in an unsaleable condition or does not arrive. You will be responsible for the cost of return and for ensuring the Products reach us safely.
In the case of the ‘free tote bag’ promotion, the gift-with-purchase product will be automatically added to your order once your order is placed. This will not be shown in your basket on site or on your order confirmation. This will apply whilst stocks last.