Articles in this section

PLACING AN ORDER

• Sample Sale Troubleshooting (22nd September- 25th September)
• PAYMENT METHODS
• I'M HAVING SOME TROUBLE PLACING MY ORDER
• IT SAYS I'M ALREADY A MEMBER WHEN I ADD A MEMBERSHIP

DELIVERY

• SOMETHING IS MISSING FROM MY ORDER
• DELIVERY OPTIONS AND CHARGES
• WHICH COUNTRIES DOES BEAUTY PIE CURRENTLY SHIP TO?
• HOW MUCH DOES BEAUTY PIE CHARGE FOR SHIPPING/DELIVERY?
• HOW LONG DOES DELIVERY TAKE?
• HOW CAN I FIND OUT WHERE MY ORDER IS?

See all 7 articles

AMENDING/CANCELLING MY ORDER

• CAN I ADD A GIFT MESSAGE?
• I FORGOT TO ADD A PRODUCT OR I'D LIKE TO SWAP OUT A PRODUCT! CAN I AMEND MY ORDER?
• CAN I CHANGE MY DELIVERY ADDRESS ONCE I'VE PLACED AN ORDER?
• CAN I CANCEL MY ORDER?

RETURNS

• CAN I RETURN A BEAUTY PIE ITEM IF I DON'T LIKE IT? Effective on orders placed before 9 August 2023
• AN ITEM IN MY BEAUTY PIE ORDER HAS ARRIVED DAMAGED
• AN ITEM IN MY BEAUTY PIE ORDER IS WRONG
• CAN I RETURN A BEAUTY PIE ITEM IF I DON'T LIKE IT?
• NOT HAPPY WITH ONE OF YOUR PRODUCTS?