Articles in this section

MISCELLANEOUS

• IS THE APP AVAILABLE FOR ANDROID DEVICES?
• I AM NOT SEEING ANY EXCLUSIVE PROMOTIONS OR PUSH NOTIFICATIONS. WHY?
• WHERE CAN I FIND THE APP'S PRIVACY POLICY AND TERMS OF SERVICE?

TECHNICAL REQUIREMENTS

• WHAT PERMISSIONS DOES THE APP REQUIRE AND WHY?
• WHAT DEVICES AND OPERATING SYSTEMS ARE COMPATIBLE WITH THE APP?

APP CUSTOMER SUPPORT

• DOES THE APP OFFER LIVE CHAT SUPPORT?
• HOW CAN I CONTACT SUPPORT VIA THE APP?
• CAN I TRACK MY REFUND STATUS IN THE APP?
• HOW CAN I START A RETURN PROCESS IN THE APP?

APP- SPECIFIC FEATURES

• HOW DO I MAKE AN APP SPECIFIC SUGGESTION?
• HOW DO I CHECK FOR APP UPDATES?
• HOW DO I TROUBLESHOOT APP PERFORMANCE ISSUES?
• CAN I USE THE APP OFFLINE?

NOTIFICATIONS MANAGEMENT

• HOW CAN I TURN OFF 'ABANDON CART' NOTIFICATIONS?
• WHERE CAN I VIEW PAST NOTIFICATIONS IN THE APP?
• HOW DO I ADJUST MY PUSH NOTIFICATION SETTINGS?

REFERRAL PROGRAMME (RAF)

• HOW CAN I CHECK THE STATUS OF MY REFERRAL REWARDS?
• HOW DO I REFER A FRIEND USING THE APP?

ORDER MANAGEMENT

• WHERE CAN I FIND ORDER DETAILS LIKE INVOICES OR RECEIPTS?
• HOW CAN I VIEW MY ORDER HISTORY AND TRACK MY ORDERS?

APP- ONLY PROMOTIONS AND DISCOUNTS

• HOW CAN I ENABLE OR DISABLE PROMOTIONAL NOTIFICATIONS?
• HOW DO I ACCESS APP-EXCLUSIVE PROMOTIONS?

MEMBERSHIP MANAGEMENT

• CAN I CANCEL MY MEMBERSHIP THROUGH THE APP?
• WHERE CAN I CHECK MY MEMBERSHIP STATUS?
• HOW CAN I RENEW MY MEMBERSHIP THROUGH THE APP?
• CAN I UPGRADE MY MEMBERSHIP FROM MONTHLY TO ANNUAL WITHIN THE APP?

LOGIN AND ACCOUNT ACCESS

• WHY CAN I NOT LOGIN TO THE APP?
• HOW DO I MANAGE MY ADDRESS BOOK IN THE APP?
• HOW CAN I UPDATE MY ACCOUNT DETAILS IN THE APP?
• WHY CAN'T I LOGIN TO THE APP IF I'M NOT A MEMBER?
• I'M HAVING TROUBLE LOGGING INTO THE APP. WHAT SHOULD I DO?