ACCOUNT QUERIES
- HOW CAN I REMOVE MYSELF / OPT OUT OF YOUR MAILING LIST
- DO YOU HAVE A PHONE NUMBER?
- I WAS CHARGED, BUT I DID NOT PURCHASE ANYTHING
- I CANCELLED MY MEMBERSHIP, BUT I WAS CHARGED ANYWAY
- HOW CAN I UPDATE OR CHANGE MY EMAIL ADDRESS?
- IF I AM MOVING, CAN I TRANSFER MY UK ACCOUNT TO THE US?
- I DID NOT RECEIVE MY MEMBERSHIP RENEWAL EMAIL
- MY MEMBERSHIP RENEWED, BUT I WANT TO CANCEL. CAN I GET A REFUND?
- MY BASKET IS SHOWING NON-MEMBER PRICES
- I'VE FORGOTTEN MY PASSWORD
- MY EMAIL ADDRESS ISN'T RECOGNISED
- MY MEMBERSHIP RENEWAL PAYMENT WASN'T SUCCESSFUL
- I CAN'T SEE MY SPENDING LIMIT
- HOW IS PAYMENT TAKEN FOR THE MEMBERSHIP RENEWAL?
- MY MEMBERSHIP HAS FAILED TO RENEW - WHAT NOW?