We understand how important it is to stay informed about your subscription renewal. We send out reminder emails before each annual renewal to ensure you have ample time to review your subscription and make any necessary changes.
If you haven't received your renewal email, please follow these steps:
- Check Your Spam/Junk Folder: Sometimes, renewal emails can be filtered into your spam or junk folder. Please double-check these folders to see if the email is there.
- Confirm Your Email Address: Make sure the email address associated with your account is correct. You can verify this by logging into your account and reviewing your profile information.
- Contact Member Happiness: If you've checked your spam folder and confirmed your email address, but still haven't received the renewal email, please contact Member Happiness HERE for assistance. We're happy to help!
Important Note: If you wish to cancel your subscription and receive refund, please follow the steps outlined HERE.