If you’re unable to log in, double check you’re using the correct email/ password, have selected the correct country (US), are connected to the internet, and that the app is up to date. If you continue to have problems, try resetting your password by selecting "Forgot Password?" on the login screen. We’ll send a reset link to your registered email address. Please ensure to check junk and spam folders as sometimes we can fall into these. Still having trouble? Please contact our Member Happiness team via HERE.